Hollin Hall Country House Hotel - Macclesfield

Hollin Hall Country House Hotel - Macclesfield

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Hollin Hall Country House Hotel Reviews

Guest reviews are submitted by our customers after their stay at Hollin Hall Country House Hotel

Guest reviews

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  7.810

  The staff, the food, felt relaxed, check in / check out was good and receptionist very helpful.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  4.610

  The reception staff and evening dinning room were very helpful. The hotel is no longer part of the Best Western group so the website booking information was incorrect.

  The morning dinning room staff were distinctly unhelpful.

• Hollin Hall Country House Hotel - Macclesfield
  Couple

  5.810

  The junior suite we stayed in was a really nice, comfortable, clean room. The superking size bed was accompanied by two sofa's and a 40-odd inch flat screen tv. The tv in the bathroom was an added luxury, but it took almost 10 mins to get wet in the shower, due to its lack of power. Why couldn't they just put in a power shower and be done with it? Hollin Hall is based in a very scenic place and suited our needs for one night for £89.

  The service is nothing short of shambolic. The bar-staff were non-existant. We waited more than 10 mins to be served just for a couple of brews when we arrived. It was a serve yourself breakfast, but it's every man for himself with no-one showing you to a table. The tables weren't made up, we had to ask 4 times for tea, coffee and toast. The orange and water ran out, empty cereal boxes were just left on a piano seat and then the hot food ran out, meaning I was just left with beans and a hash brown on my plate. The sausages were revolting, there was only scrambled egg and the bacon was really fatty. There weren't enough tables for people and only 3 members of staff walking round like headless chickens.We should have vacated and eaten at home

• Hollin Hall Country House Hotel - Macclesfield
  Single

  6.210

  The breakfast room was untidy with a number of used places left on the tables. No orange juice was available for breakfast..

• Hollin Hall Country House Hotel - Macclesfield
  Single

  7.010

  Convenient location, has been renovated and met my needs for the stay.

  Would prefer proper shower, rather than shower head plus narrow bath plus shower curtain.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  7.810

  The staff were lovely and went out of their way to be helpful. The room was clean and spacious, breakfast very good and evening meal superb. The main building was attractive and very tastefully decorated and our room had recently been refurbished.

• Hollin Hall Country House Hotel - Macclesfield
  Couple

  4.610

  Room was clean and tidy. Friday evening and Saturday morning were excellent. The hotel was quiet and the meals were very good.

  Sunday breakfast was a disaster. The hotel was full and there were not enough staff to cope. Tables were left with dirty dishes and guests had to sit at these tables. Cutlery was borrowed from other tables. Buffet food was cold. What a difference from Saturday breakfast. Reception staff and duty manager were not prepared to roll their sleeves up and "muck in" to improve the service.

• Hollin Hall Country House Hotel - Macclesfield
  Couple

  7.010

  Has to be the TV in the bathroom. Fantastic!

  The common areas away from the main hall were a bit scruffy although they are clearly currently renovating these areas.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  10.010

  Peaceful, comfortable, great menu, value for money, location

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  5.410

  Hotel,room and location quite good overall,evening meal was excellent.Breakfast was very disappointing especially the attitude of the maitre d'/waitress on duty during our stay,Her abrasive and couldn't care less attitude followed by a very average under cooked breakfast was a disappointing downside to a otherwise pleasant short break.

  The duty waitress at breakfast was less than welcoming and the barmans deciision to put mtv or similar music channels on tv in public bar regardless of patrons using this facillity was somewhat disappointing.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  9.210

  The room was tastefully decorated, the bed comfortable and the TV in the bathroom added an extra touch of luxury.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  7.010

  Nice touch having little TV in bathroom.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  10.010

  Very helpful staff and the food was excellent. Could not complain about the variety and presentation of the food. A nice large screen T V in the room. Would and probably will re visit.

  We realise the owners were up dating the rooms on an ongoing basis and of course it takes time and money. We just thought that our bathroom was tired however having said that it was adequate for what we needed and the price was good.

• Hollin Hall Country House Hotel - Macclesfield
  Couple

  5.810

  mini tv in bathroom & nice location

  Food is quite pricey and drinks are through through the roof!!! I booked a 'superior double' and found that is was two single beds zipped together. The zip was very uncomfortable and meant me and my partner couldn't cuddle together. The sheets were aso too small for the bed. If you lifted up the pillow the a good portion of mattress was clearly showing. Breakfast was limited and must be ordered from a menu rather than buffet. Glad i was only staying one night.

• Hollin Hall Country House Hotel - Macclesfield
  Older travelers

  7.410

  Comfortable, and well placed for our purposes

  An awful lot of stairs, and the lift was hidden away at the back of the hotel,and when going down to the ground floor, because doors were locked(?) needed to climb up stairs to the first floor again to go down by the stairs.